FAQ
Questions, answered
Shipping, sizing, care, ordering and how this site works today.
What is Lapetto?
Lapetto makes t-shirts and hoodies in organic cotton, many of them reversible: two finished, wearable colours in one garment. We ship to the United Kingdom, the United States and Asia.
Are Lapetto t-shirts 100% organic cotton?
Our product data lists every tee and hoodie as 100% GOTS-certified organic cotton. Tees are 180–280gsm jersey and hoodies are 400–500gsm loopback, depending on the style; each product page shows its weight.
Do you make hoodies for winter?
Yes. The Classic Hoodie (400gsm) and the Heavyweight Hoodie (480gsm) are cut for winter. Warmth comes from knit density and cotton mass, not plastic fleece. See the winter collection.
Which colours do you sell?
Colours vary by style. Each product page names its colour, or both colours for reversible pieces, and the shop has a colour filter.
Can I buy online right now?
Not yet. Online payments are paused while we finish setting up, and orders open soon. To reserve a piece now, add it to your bag and email the list to hi@lapetto.com from the bag page, or just email us the piece, colour and size. Reserving costs nothing and is not a purchase.
Is it safe to order?
This site never sees card details. When online payments open, card payments will be taken on Stripe’s hosted checkout, a PCI DSS compliant payment provider. There are no accounts or passwords. Please never send card numbers by email.
Do you ship to the United Kingdom?
Yes. UK orders go by Royal Mail Tracked 48 and usually arrive in 2–4 working days. Delivery is free over £100.
Do you ship to the United States?
Yes. US orders ship DHL Express from the UK, usually 4–7 business days.
Do you ship to Asia?
Yes. We ship DHL Express to Singapore, Hong Kong, Japan, South Korea, India, Malaysia, Thailand and the United Arab Emirates, usually in 5–9 business days.
What currency are prices in?
Prices are set in pounds sterling (GBP), and orders are charged in GBP. The country selector in the menu and the footer can show an approximate amount in another currency.
What size should I buy?
Tees are regular or relaxed; hoodies are relaxed and oversized, so size down for a neater line. If you are between sizes, size up on tees and down on hoodies. See the size guide.
How do I wash organic cotton?
Wash at 30°C, inside out, with like colours. Do not tumble dry. Line-dry tees and dry hoodies flat. See the care guide.
Can I return something?
Yes. You can cancel within 14 days of delivery and then have 14 more days to send the piece back. Faulty items are covered by your legal rights too. See returns and cancellations.
Are the product photos real?
Many product and campaign images are AI-generated illustrations of our designs, used while real photography is produced. Colour, print and fit may differ from the real garments. Some product pages use images from the previous Lapetto site; where a photo shows a similar colour rather than the exact one, the page says so.
Do you track me or store my data?
There are no accounts at the moment and no advertising or analytics trackers. Your bag is stored only in your own browser. See the privacy notice.